Developer Platform Overview

Welcome to the Pax8 Developer Platform, your gateway to unlocking powerful automation and enhancing your Managed Service Provider (MSP) business. We provide the tools and resources to help you seamlessly integrate with the Pax8 Platform, empowering you to automate tasks such as managing companies, placing orders, updating subscriptions, looking up product information, and reading invoices.

Our platform leverages standard HTTP requests and returns JSON-formatted data with standard HTTP response codes, ensuring a familiar and efficient development experience.

Discover & Build: Your Integration Journey

The Pax8 Developer Platform supports two primary approaches to integration, designed to fit your unique needs:

Discover & Integrate Pre-Built Solutions

For MSPs looking to quickly enhance their operations without custom development, we offer a rich ecosystem of pre-built integrations from trusted vendors. These Integrated MSP Apps are designed to help you grow your business, reduce risk, and increase operational efficiency for common use cases like billing, ordering, quoting, and subscription management.

Learn more: Explore these solutions in our Integrated MSP Apps section under Discover & Integrate in the navigation.

Build Your Own Custom Integration

If you have specific requirements not met by existing solutions, or if you prefer to tailor an integration to your exact specifications, you can build it yourself. Our platform provides comprehensive tools and documentation to enable custom development, whether you're starting with workflows, leveraging our robust APIs, or responding to events.

Get Started: Dive into the Build Your Own Integration section in the navigation to find guides on:

Starting with Workflows: Our recommended approach for common automation workflows.
Leverage Our APIs: Detailed documentation for direct API interaction.
Respond to Events: Implement event-driven solutions with webhooks.

Your Central Hub: The Pax8 Integrations Hub

While all our public API documentation is located here on this site, the actual creation and management of your API credentials and other integration-related functionalities are handled within the Pax8 Integrations Hub in the Pax8 application.

You can find the Integrations Hub by going to "Settings > Integrations" in the left navigation of the Pax8 app. The Integrations Hub is currently only accessible to Partner Admin and Primary Partner Admin roles.

Within the Integrations Hub, you can:

Create and Manage API Credentials: Generate your secure API access tokens for custom integrations.
- Access credentials here: https://app.pax8.com/integrations?tab=credentials
Explore & Connect Integrated MSP Apps: Discover and manage connections to existing integrations built by third-party vendors.
- Explore Apps here: https://app.pax8.com/integrations?tab=apps
Hook Up Webhooks and Get Events: Subscribe to real-time events to build more efficient, event-driven integrations for your custom solutions.
- Manage Events here: https://app.pax8.com/integrations?tab=events
- Learn more about subscribing to events on this documentation site: https://devx.pax8.com/docs/subscribe-to-events
Try Our MCP Server: Integrate Pax8 data with your preferred AI tools for natural language interaction, supporting advanced automation and insights.
- Access the MCP Server here: https://app.pax8.com/integrations?tab=mcpServer
- Find more information about our MCP server on this documentation site: https://devx.pax8.com/docs/mcp-server

We encourage our partners to use a combination of these powerful features to build out robust integrations, improve efficiency, leverage AI, and enhance their business operations.

Leverage AI to Accelerate Your Integration

Consider utilizing Generative AI tools like GitHub Copilot, ChatGPT, or other AI models to assist with building your custom integrations. By providing these tools with our OpenAPI specification, available here, and details about your own systems, you can receive AI-generated mockups of your integration flow.

This approach allows for faster prototyping and reduced manual coding efforts. These tools can suggest optimized API request structures, error handling, and even code snippets that match your systems' architecture, greatly accelerating your integration process. More details are available here.

Support

For Pax8 Partners:
If you're a Pax8 partner seeking assistance with existing integrations, using our API credentials, or have general integration-related questions, please:

Submit a support ticket for post-walkthrough assistance.
Directly contact your Pax8 Account Manager for personalized guidance.

For 3rd Party App Builders (Integrating with Pax8):
If you are a developer or company building a third-party application using Pax8's public APIs, or are interested in having your integration listed in the Pax8 Integrations Hub for our partners, please:

Review our comprehensive Integrator Setup Guide which outlines the process for building and deploying your app.
For questions specific to the integration process, technical assistance during development, or inquiries about listing your app, you can reach our team at [email protected].

For Vendors Listed in the Pax8 Marketplace:
If you are an existing vendor whose products are available in the Pax8 Marketplace and have questions regarding your Marketplace API or related technical support, please email [email protected].